Exploring the "hidden curriculum". The invisible system that shapes your college experience

College is full of unwritten expectations. You are supposed to attend office hours, but only during certain times, in a certain way, and with certain types of questions. You are expected to read your syllabus, but “read it” apparently means understand its legal language, navigate its twenty‑page structure, and extract exactly what information applies to you. You need to manage your time, but no one teaches you how, and no one checks whether your course load is actually realistic. You should know how to email a professor, format a document, interpret feedback, and network professionally, all without explicit instruction.

This is the hidden curriculum: the unwritten rules, expectations, behaviors, and social knowledge that students are expected to know but are rarely taught explicitly. It’s the gap between what is formally taught and what is quietly required to succeed.

For many students, especially those whose parents didn’t attend college, who come from low-income backgrounds, or who are navigating higher education for the first time, this hidden curriculum feels like a secret everyone else somehow already knows. It creates the disorienting experience of feeling left behind, confused, or “not cut out for college,” even when you are intelligent, capable, and motivated.

The hidden curriculum isn’t a conspiracy. It’s not malicious. But it is consequential and it disproportionately disadvantages some students while advantaging others, based largely on family background and access to insider knowledge.

This article unpacks what the hidden curriculum is, how it shows up across academics, finances, time, relationships, and institutional navigation, why it stays hidden, and most importantly, how to recognize it and navigate it as a student.


What the Hidden Curriculum Actually Is

The hidden curriculum is the set of unwritten expectations, norms, and social knowledge that institutions assume students already possess but don’t teach explicitly. It includes:

  • How to ask for help and when it’s appropriate to do so
  • What certain words or titles mean (syllabus, prerequisite, academic standing, office hours, withdrawals)
  • How to interpret silence from a professor (are they busy, or disinterested?)
  • What “independent learning” actually requires (which is almost never taught outright)
  • How much time a course “should” take (spoiler: colleges have expectations about this, but don’t communicate them)
  • What tone of voice to use in emails to faculty
  • When it’s okay to admit confusion and when silence signals you should figure it out yourself
  • How to read between the lines of feedback
  • What builds credibility in a classroom
  • How to navigate bureaucracy and forms

It’s the difference between the official curriculum (what’s written in syllabi, handbooks, and policy documents) and what’s actually required to succeed within the institution.

Why It’s Called “Hidden”

The hidden curriculum is often invisible because it operates through implicit messages rather than explicit rules. A professor doesn’t say, “You should spend two to three hours studying outside of class for every hour you sit in my classroom.” Instead, the syllabus is designed with that assumption built in. Assignments are paced accordingly, office hours are limited, and students are expected to fill the gaps themselves.

These expectations are communicated through:

  • What gets rewarded (participation, confidence, independence)
  • What gets punished (asking clarifying questions, admitting you don’t understand, requesting extensions)
  • What’s modeled by teachers and peers
  • The structure of institutions (who has access to what resources, which processes are easy to navigate and which are buried)
  • Subtle signals about who belongs and who doesn’t

Why Some Students Learn It Early And Others Do Not

Cultural Capital: The Secret Advantage

One of the most powerful concepts in understanding the hidden curriculum is cultural capital. The knowledge, skills, habits, and ways of thinking that are valued within an institution. Think of it as “how things work around here,” but absorbed so naturally that it feels like common sense.

Students whose parents attended college have often been exposed to the hidden curriculum their entire lives:

  • They’ve heard stories about college and how it works
  • They understand academic terminology through dinner table conversations
  • They’ve visited campuses and observed how students and professors interact
  • They’ve learned, implicitly, what effort “should” look like in an academic setting
  • They know which questions to ask and which to figure out alone
  • They’ve seen how to navigate institutional bureaucracy (financial aid, advising, deadlines)

Students without this exposure, especially first-generation college students, low-income students, and those whose families emigrated from countries with different educational systems, are expected to learn all of this simultaneously while also managing rigorous coursework.

As one research study found, “First-generation students at elite universities experience a misalignment between what they assume college life will be and what it actually is.” They’re not unprepared. They’re informed by a different set of assumptions.

The Invisible Sorting Mechanism

Here’s what makes the hidden curriculum insidious: it functions as a sorting mechanism. Students who already know the unwritten rules succeed. Students who don’t feel confused, ashamed, or like they don’t belong.

And because these are “unwritten” rules, institutions can deny responsibility. They’re not intentionally excluding anyone, rather they’re just expecting certain things. If you didn’t know those things, well, that’s a personal gap in preparation.

In reality, the hidden curriculum perpetuates existing inequalities by rewarding students whose backgrounds align with dominant institutional culture and penalizing (often invisibly) those whose don’t.


The Hidden Curriculum in Academics

The Syllabus: Not What You Think

The syllabus is where professors communicate course expectations. But “reading the syllabus” assumes a lot.

First, many syllabi contain 15-20+ pages of legal boilerplate mandated by the university: statements on academic integrity, disability accommodations, mental health resources, and pandemic policies. For a first-generation student whose parents can’t advise them, this syllabus is actually a crucial lifeline. It contains information about how to access help. But it’s also overwhelming and assumes you know to parse it.

Second, “read the syllabus” assumes you’ll understand how to extract the information that applies to you. A section titled “Course Policies” might contain information relevant to you buried alongside policies for hypothetical scenarios you’ll never face. The grading breakdown might assume you understand what “40% quizzes, 30% midterm, 30% final” actually means for your workload and stress level.

Third, the syllabus assumes you’ll use it as a reference that you’ll return to it when you have questions rather than asking the professor. Many students don’t realize syllabi are meant to be tools you consult throughout the semester.

What students need to know: Your syllabus isn’t just a legal document. It’s a map. Skim the first few pages carefully, then bookmark or save it. When you have a question about policy, deadlines, grading, or what you’re expected to do, check the syllabus first. If the answer isn’t there, then email.

Office Hours: A Resource You Might Be Afraid to Use

Office hours are ostensibly set aside for students to talk with their professors one-on-one. In practice, many students don’t go.

Why? Because the hidden curriculum around office hours is loaded with unspoken anxiety:

  • Am I worthy of a professor’s time?
  • Do I have a “good enough” question?
  • Is it weird to just show up?
  • What if the professor seems annoyed?
  • What if I don’t understand something I “should” already know?

Research on office hours found that students don’t attend because they feel like they’re imposing, they’re intimidated, or they don’t see the value of the interaction. Many professors don’t understand why students avoid them, leading to statements like, “Students just don’t come to my office hours, even though I tell them repeatedly it’s important.”

Here’s the hidden curriculum around office hours: They exist specifically so you’ll use them, and professors generally want to help. That’s the whole point. You don’t need a burning question. You can ask for clarification on a concept, talk through how you’re approaching an assignment, discuss your grade, or even just build rapport with your professor.

One more thing: office hours matter for more than just academics. Professors write recommendation letters for graduate school, internships, scholarships, and jobs. Building a relationship with a professor, even briefly during office hours, gives them something real to write about beyond “this student got an A in my class.”

What students need to know: Office hours are a strategic resource, not a last resort. Go early in the semester if possible, even if just to introduce yourself. You don’t need a perfect question. Professors are less likely to be annoyed by a student seeking help than by silence followed by poor work.

Email Communication: The Professionalism Minefield

Emailing a professor seems straightforward until you realize there’s an entire hidden curriculum around it.

Many students grow up texting and instant messaging, where informal communication is the norm. College email, particularly to professors, operates under different rules, but these rules are often implicit.

The hidden expectations:

  • Use your university email address (not Gmail; some professors’ spam filters reject non-university emails)
  • Use a clear, specific subject line (not “question” or “help”)
  • Start with a proper salutation (“Dear Dr. X” or “Hello Professor X,” not “Hey” or “What’s up”)
  • Keep it concise (professors receive dozens of emails daily)
  • Use proper grammar and punctuation
  • Assume the professor won’t respond immediately (wait 2 days before following up; don’t expect evening or weekend replies)
  • Check the syllabus before emailing (if the answer is there, don’t ask)
  • Make your request clear and specific

Students who grew up in environments where parent or mentors modeled professional communication learned these norms implicitly. Students who didn’t have that exposure are expected to pick them up and if they don’t, they risk being perceived as unprofessional or disrespectful, which can affect how a professor views them.

What students need to know: Your emails create an impression. Professors are human; they notice if you seem organized, thoughtful, and respectful or scattered, demanding, and careless. Take two minutes to proofread and consider how your message will be perceived.

Interpreting Feedback: What Your Grade Actually Means

Here’s a scenario: You get a B on a paper. The professor writes, “Good work, but needs more depth in analysis.” You walk away confused. Was the grade good? Does “good work” mean B-level work, or does it mean the professor liked it but gave a B for some other reason?

This is the hidden curriculum of feedback. Feedback is supposed to guide learning, but students often don’t know how to interpret it.

The unspoken rules:

  • A grade and written comments may mean different things (a B with “good work” might mean “this is solid work, but I hold high standards”; or it might mean “you did fine but could improve”)
  • Comments like “interesting choice” might be praise or a gentle suggestion to reconsider
  • Silence on a section might mean it’s fine or that the professor ran out of time to comment
  • Comments are meant to help you next time, not to explain the current grade
  • Different professors have different standards, and a B at one school or with one professor may not mean the same as a B elsewhere

Moreover, students often don’t know they can ask for clarification. If you’re confused about feedback, office hours are the perfect time to ask: “I got a B with this comment about needing more depth. Can you help me understand what that looks like in practice?”

What students need to know: Feedback is a conversation, not a verdict. You can and should seek clarification if you don’t understand it.

Independent Learning: The Skill Nobody Teaches

Perhaps the most significant hidden curriculum operates around “independent learning”. The ability to teach yourself, figure things out, and take ownership of your learning without being told what to do.

In high school, teachers often tell you exactly what to study, what format to use, what resources to consult. In college, this disappears. You’re expected to recognize what you don’t understand, seek appropriate resources, and take action.

However, independent learning is not actually taught in most college courses. It’s just assumed.

The hidden curriculum says: “You should already know how to manage your own learning.” But most students haven’t explicitly developed this skill. They’ve had it modeled, perhaps, or they figured it out through trial and error.

What does independent learning actually require?

  • Recognizing gaps in your knowledge
  • Finding resources (textbooks, professors, peers, online tutorials)
  • Choosing which resources are helpful and which aren’t
  • Creating study plans
  • Monitoring your own progress
  • Adjusting strategies when something isn’t working

Students who were given these tools in high school have an advantage. Students who weren’t have to develop them under pressure, while keeping up with challenging coursework.

What students need to know: Independent learning is a skill that can be developed. Start small: if you don’t understand a concept, try three things before asking for help: re-read the relevant section, watch a YouTube video on the topic, or find a study partner. When you do ask for help, specify what you’ve already tried.


Time, Workload, and the Assumption You’ll Figure It Out

The Hidden Math of College Workload

Colleges operate on an assumption about workload that almost never gets communicated: For every hour you spend in class, you should spend 2-3 hours studying outside of class.

If you’re taking a typical full-time course load of 15 credits (roughly 15 hours in class per week), the expectation is 30-40 hours of outside work per week. That’s 45-55 hours per week total.

Here’s the problem: Nobody tells you this. Your course schedule might show classes from 9 a.m. to 2 p.m., and it might feel reasonable. But it’s not. Your actual time commitment is much larger.

The hidden curriculum assumes you’ll figure this out by:

  • Doing the work and realizing it takes longer than you expected
  • Talking to other students
  • Realizing by mid-semester that you’re overwhelmed

By that point, you might have enrolled in too many courses, taken on too much work, or made other commitments (job, family, extracurriculars) that can’t be reduced. And if you’re struggling, the hidden message is often: “You should manage your time better,” not “This system is asking too much.”

Who Pays the Price

The hidden curriculum around workload doesn’t affect all students equally. A student whose parents attended college might know that college requires serious time commitment and plan accordingly. A student from a family where no one went to college might assume college is similar to high school and take on too much.

Low-income students are especially vulnerable because they’re often working to pay for college. Working 20 hours while taking 15 credits while commuting to campus while managing family obligations at home is exhausting, but it’s often presented as “just what you have to do,” not as an impossible workload.

What students need to know: Check yourself early. In the first few weeks, track how much time you’re actually spending on each class outside of class time. If the total is approaching 40+ hours per week, or if you’re not sleeping, eating regularly, or maintaining your mental health, your course load is too high. There’s no shame in dropping a course. It’s not failure; it’s self-care and strategic planning.


Money, Hidden Costs, and What Financial Aid Doesn’t Tell You

Beyond Tuition: The Real Cost of College

Most conversations about college affordability focus on tuition. But tuition is often the smallest part of what college actually costs.

The hidden curriculum around college costs includes everything that’s not tuition:

  • Housing
  • Food
  • Transportation
  • Books and course materials
  • Laptops or technology
  • Course fees
  • Childcare (if applicable)
  • Work-study limitations that reduce earning potential

Research found that these “hidden costs” can add $10,000-$20,000 annually, up to five times the sticker price of tuition at some institutions. For low-income students, these costs can be insurmountable.

The hidden curriculum also includes assumptions about financial resources:

Assumption 1: Your family can help pay. Many financial aid forms assume families have some ability to contribute. But not all do. The FAFSA calculates “Expected Family Contribution,” which sounds reasonable until your family literally cannot contribute anything and then you’re expected to bridge the gap yourself.

Assumption 2: You know about financial aid. Financial aid systems are notoriously opaque. Students are expected to know about Pell Grants, FAFSA, institutional aid, work-study, loans, and the difference between all of them often without guidance. Low-income students are particularly likely to miss opportunities for aid they could qualify for.

Assumption 3: You’ll understand financial aid letters. A typical financial aid letter lists grants, loans, and work-study numbers. Many students don’t realize that some of these numbers represent money they have to pay back. A student might see $10,000 in “aid” and think they’re covered, not realizing $7,000 of that is loans.

Assumption 4: Costs stay stable. Colleges estimate living costs, but these estimates often underestimate actual housing, food, and transportation expenses and they vary wildly between institutions. One college might estimate off-campus housing at $9,000/year while another estimates $20,000. If you get aid based on the lower estimate and your actual costs are higher, you’re left short.

Assumption 5: Financial stress won’t affect academics. But it does. Working long hours to pay for college, worrying about making rent, skipping meals, or not affording course materials all reduce academic performance. Yet the hidden message is often that you should just work harder academically.

What students need to know: Before you enroll, understand the total cost of attendance, not just tuition. Ask about hidden costs explicitly. Explore every aid opportunity such federal aid, state aid, institutional aid, scholarships. If you find a gap between what aid covers and what college actually costs, talk to your financial aid office about emergency aid or payment plans. Many colleges have these available but don’t advertise them well.


Social, Cultural, and Professional Norms

Networking vs. Making Friends

There’s an expectation in college that you’ll “network.” But what does that mean, and why is it different from just making friends?

The hidden curriculum around networking includes:

  • Building professional relationships, not just social ones
  • Talking to professors, guest speakers, and alumni deliberately, not just randomly
  • Following up with people you meet, not just chatting once and never again
  • Being strategic about which events you attend
  • Maintaining connections over time, not just when you need something

For students from families where professional networks exist networking feels natural. It’s modeled. For students without that exposure, it can feel fake or manipulative (“Am I only talking to this person because I want something from them?”).

The hidden curriculum also assumes you understand when silence signals confidence vs. when it signals you should ask for help. In many academic settings, speaking up is rewarded and silence is read as passivity. But there’s nuance: asking too many clarifying questions can be read as not paying attention, while staying quiet when lost can be read as understanding.

Professional Behavior: Context-Dependent

There’s an unspoken understanding of what counts as “professional” in different contexts. A classroom discussion vs. an office hours conversation vs. a job interview. The norms are different, but they’re rarely made explicit.

For students whose parents work in professional environments, these norms are absorbed. For students whose parents work in contexts with different norms, or for whom English isn’t a first language, the rules can be baffling.

What students need to know: Ask questions about what’s expected. “What should I wear to this event?” “What’s the tone for this email?” “How formal should my presentation be?” Most people are happy to clarify, and asking shows you care about getting it right.


Institutional Navigation and Bureaucracy

Advising: Your Advisor Is a Guide, Not a Guardian

There’s a hidden assumption that advisors will catch you if you mess up. That they’ll monitor your progress, flag problems, and make sure you stay on track.

In reality, you are responsible for monitoring your own progress. Your advisor can help, but they’re often managing 200+ students and can’t track each person’s every move.

The hidden curriculum says:

  • You’re responsible for knowing your degree requirements
  • You need to check you’re on track, not wait for your advisor to tell you
  • Deadlines are your job to remember
  • If you need an exception to a rule, you have to ask and make a case for it
  • Advising is a resource you access when you need it, not a system that will automatically support you

Students whose parents went to college or who come from organized, structured family environments might naturally stay on top of deadlines and requirements. Students without that modeling might miss critical deadlines without realizing how serious the consequences can be.

Forms, Policies, and Flexibility

Institutional policies exist, and they’re often published in catalogs or handbooks. But there’s also a hidden curriculum around which policies are firm and which have flexibility.

Some colleges publish rules that sound absolute: “You must declare a major by the end of sophomore year.” “You can only repeat a course three times.” “You must maintain a 2.0 GPA.”

But many of these rules have exceptions. You can petition to declare a major later if you have a good reason. You can request permission to repeat a course beyond the limit if circumstances justify it. You can appeal academic standing if you had extenuating circumstances.

The hidden curriculum says: Policies exist, but so does flexibility. Institutions exercise discretion, but only when students ask. If you assume policies are absolute and don’t advocate for yourself, you’re disadvantaged.

What students need to know: Understand the written policies, but also understand that policies often have flexibility. If a policy doesn’t work for your situation, ask about exceptions. The worst they can say is no. But you have to ask.


Why Colleges Don’t Teach the Hidden Curriculum Explicitly

Tradition and Inertia

Colleges operate as they always have. “This is how we do things” is powerful, especially in institutions that value tradition. Changing how things are communicated requires effort, institutional buy-in, and a willingness to acknowledge that the current system isn’t working for everyone.

Selectivity and the Myth of Preparedness

There’s an institutional incentive to maintain the hidden curriculum. If entering students are expected to already know certain things, then the college doesn’t have to teach them. This preserves the idea that the college is “selective” and that admitted students are inherently “prepared.”

Acknowledging that students need explicit instruction in time management, professional communication, or institutional navigation would suggest that students aren’t fully prepared and undermine the institution’s prestige or status.

Power and Dominant Culture

The hidden curriculum reflects dominant cultural norms and values. Making it explicit would mean examining whose norms are being enforced and why. That’s difficult and sometimes uncomfortable work.

Structural Blindness

Many faculty and staff who work in higher education grew up in college-going families. The hidden curriculum feels like common sense to them. They genuinely may not realize students don’t know these things because they learned them so early and so naturally that they can’t remember a time when they didn’t know them.


The Consequences of the Hidden Curriculum

Imposter Syndrome and Self-Blame

When students don’t understand the hidden curriculum, they often blame themselves. “Why don’t I understand this? Everyone else seems to get it.” “Maybe I’m not smart enough for college.” “Maybe I don’t belong here.”

This phenomenon, called imposter syndrome, is particularly common among first-generation students. They are succeeding because they got into college and are maintaining passing grades, but they still feel like frauds because they do not understand the unspoken expectations.

Research found that imposter syndrome is more strongly linked to stress in first-generation students than in continuing-generation students. The hidden curriculum isn’t just confusing; it’s psychologically taxing.

Belonging and Alienation

When you don’t understand institutional norms and everyone around you seems to, you start to wonder: “Do I belong here?” Research found that 43% of first-generation students report feeling like they don’t fit in, compared to 27% of continuing-generation students.

This sense of not belonging is linked to depression, anxiety, and reduced motivation, and it can eventually lead to withdrawal from college entirely.

Invisible Filtering

The hidden curriculum acts as an invisible filter. Some students navigate it successfully (or get help navigating it) and thrive. Others struggle silently or leave. But because the filtering is invisible institutions can claim they’re inclusive while systematically disadvantaging students from certain backgrounds.


How to Navigate the Hidden Curriculum as a Student

Accept That You Can’t Know Everything

First: This isn’t your fault. If unspoken expectations leave you confused, the issue lies with the system rather than with you. Colleges should be far more transparent, and their lack of clarity does not mean you do not belong.

Find Your People

Seek out students who are navigating the same confusion. Join affinity groups for first-generation students, communities organized by your major, or any group where you can ask questions without shame. Peer networks are invaluable for learning the hidden curriculum.

Use Mentors Strategically

Find mentors, such as professors, TAs, advisors, older students, and ask them directly about the hidden curriculum. “What am I expected to do in office hours?” “How much time should I be spending on this class?” “What does this feedback mean?” People generally want to help, especially when you ask directly.

Read Between the Lines

When you encounter a syllabus, assignment, policy, or institutional communication, ask: “What’s not being said here? What am I expected to already know? What am I missing?”

Then ask someone. If you can’t figure it out yourself, ask a peer, a TA, or your professor. Taking time to ask clarifying questions is a sign of engagement, not weakness.

Advocate for Clarity

If something isn’t clear to you, it’s probably not clear to other students either. Asking for clarification helps everyone. When a professor says “Just read the syllabus” without explaining how to do that effectively, ask: “Where specifically should I look for information about [policy]?” When an assignment description is vague, ask: “Can you clarify what you mean by [criterion]?”

Use Transparent Teaching Opportunities

Some professors intentionally demystify their courses through transparent teaching. Explaining why they grade a certain way, showing rubrics, discussing how they designed assignments. If you have professors like this, pay attention and learn. This is explicit instruction in the hidden curriculum.

When professors are transparent, they’re not just being nice; they’re giving you a roadmap for success.

Recognize That You Bring Assets

The hidden curriculum frames college as something you should already understand. But that’s one lens. You also bring assets: resilience, problem-solving skills, cross-cultural competence, and the ability to navigate complexity. These aren’t less valuable than familiarity with institutional norms. They’re different. And they’re assets.

Build a Support System

Create or find a support system that helps you navigate college. This might include:

  • Peers you trust who can explain unspoken norms
  • Mentors who can advise you
  • Campus resources like tutoring, counseling, or dedicated first-generation support offices
  • Family or friends outside of college who can listen and validate your experience
  • Online communities where you can ask anonymous questions

What the Hidden Curriculum Is NOT

It’s Not About Gaming the System

Understanding the hidden curriculum isn’t about cutting corners or cheating. It’s about participating informed. Knowing how to email a professor professionally, how to manage your time strategically, or how to ask for help isn’t gaming anything.

It’s Not About Abandoning Your Values

Sometimes, students worry that learning institutional norms means becoming fake or abandoning who they are. That’s not the case. Understanding norms and choosing which ones to adopt or not adapt is about informed participation, not assimilation.

You can be professional in an email and authentic in your work. You can network strategically and still build genuine relationships. You can learn the system’s expectations and maintain your integrity.

It’s Not About Blaming Anyone

The hidden curriculum is a structural problem, not a personal one. It’s not your fault that it’s hidden. Nor is it the fault of your professor. Many were never taught to teach these things explicitly. The issue is systemic: institutions benefit from the ambiguity, so they don’t always prioritize clarity.


How Colleges Can Do Better

While this article is written for students, it’s worth noting colleges can and should do better at making the hidden curriculum explicit. Research shows that when institutions make expectations transparent through detailed rubrics, clear assignment instructions, and explicit discussion of how to succeed all students benefit.

Some colleges are already doing this work through:

  • Transparent teaching initiatives that make learning objectives and success criteria explicit
  • First-generation student centers that demystify college processes
  • Summer bridge programs that introduce students to institutional culture
  • Faculty development on making expectations clear
  • Student guides to the hidden curriculum

If your college has these resources, use them. If it doesn’t, advocate for them. Institutions respond to student feedback.


Conclusion: You Can Learn This, and It’s Not Your Fault If You Struggled

The hidden curriculum of college is real, it’s widespread, and it’s consequential. Students from families with college experience have a built-in advantage: they learned the unwritten rules through osmosis. Everyone else has to figure it out while also keeping up with coursework.

That’s not fair. But knowing it’s happening is the first step to navigating it.

The most important thing to understand is this: Difficulty understanding the hidden curriculum is not evidence that you don’t belong in college. It’s evidence that the system should be more transparent. Your confusion is not a personal failing. It’s a systems problem.

If you’re a first-generation student, or the first in your family to attend this particular type of institution, or someone navigating college without family guidance, you’re doing something genuinely difficult. You’re not just learning course material; you’re also learning the unspoken rules of a complex institution. All the while being graded on both.

Give yourself credit for that.

And remember, you don’t have to figure this out alone. Ask questions. Seek mentors. Build community. Use every resource available. The hidden curriculum can be learned. But it shouldn’t have to be figured out in silence while blaming yourself for being “unprepared.”

Salah Assana
Written by

Salah Assana

I’m a first-generation college student and the creator of The College Grind, dedicated to helping peers navigate higher education with practical advice and honest encouragement.